Skirball Institute IT Help Pages
Welcome to Skirball IT Help pages. Our main web page is here. All webtools, such as vacation email setup, lab volume management, email mailing lists are available from the main page or the link to WebTools in the right sidebar. This page is meant to be asearchable source of support information.

To report a new problem and start a support case or check the status of existing case please . The Jobtracker has been retired and new system isn't ready for self-service yet.

Do not email use regarding poster printing, video editing, photography, slide scanning, etc. For these servcices see Media Services web page.

You can search the Help pages: type in what you're looking for and click Search. For instance: port request, power point, ip printing, stuck zip disk, etc

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You can also browse the topics: use the drop-down menus to navigate the site. First, select the category of topics from the top menu and then choose the subtopic from the bottom menu and click the Go! button. The contents of the bottom menu will change as you pick categories from the top menu. New topics, FAQs and useful links are listed in the sidebar on the right.



If you are new to Skirball please take your time and browse the help pages and familiarize yourself with our web tools and other topics on this page (new stuff and FAQs are listed on the right) before approaching us or Media Services staff with questions. These pages contain information on most common procedures from configuring your mail, dealing with stuck Zip disks, to installing new ports and requesting an IP address as well as some general information and helpful links to some NYU pages as well as some useful external web sites.

Exchange Email Web Access

Popular and new links
UPDATED!  red_dot Mailing listsalt
UPDATED! Email topics
Speeding up Photoshop01
Using FTP
OSX keyboard shortcuts
Weird emails, spam - explained
Serve files from home directory
Connect to servers from Windows
Printing topics
Wireless network connectivity
red dot Mobile Services546
Backup Info

Checking OS version

Windows file sharing

F.A.Q.

How to clear browser's cache

TCP/IP Configuration

Key Server Client

Antivirus information

Skirball Software

Mac IP Printing

Report backup problems

How to log in to Saturn & Titan

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Quick Links

Media Services4156464
SoM Keyed Software546545
PeopleSoft loginspacer
NYU OnsiteHealth loginspacer
My Infospacer
The Linkspacer
NYU Computer Store154645