Please
note that Ethernet port activation, Ethernet port installation and
IP address requests are three different things and require separate
procedures.
For example, if there is a port that already
works (other computers were connected to it before)
but you
have a new computer that you'd like to connect to this port. In
this case you need to request a new IP address for your new computer.
You have to request a new IP addres for a brand new computer or
for a computer that was moved from other floor or from other building.
If the computer was connected before to the network on the same
floor you don't need to request an IP address for it - the IP
will
work on the same floor regardless of the port.
NOTE: If this is a new Mac or Windows desktop
computer it will have to be set it up by us to make sure it's updated
and clean. If it's a personal Windows laptop
it will have to be inspected
by us before an IP can be issued. If you're bringing a PC from
the outside we'll also have to look at it and make sure that it's
clean of viruses and has proper updates
and antivirus software installed. Please note that due to the fact
that we do not provide full support for Windows PCs it will be
your
responsibility to bring the computer up to date and clean it up
I we find it outdated or infected. We require that either latest
version of Sophos or Norton (Symantec) is installed. PCs running
non-English versions of Windows will not be connected to the network
since we're unable to deal with non-English operating systems.
Another example: if your computer already has an IP address and
you just want to move it to another location on the same floor and
the port is not working. Tyou only need to request a port activation,
there is no need for a new IP address.
If you are unsure if the port works then submit port activation/IP
request.
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