How to remove a stuck ZIP disk
If your zip disk would not eject it's possibly mechanically stuck. This is often accompanied by flashing light on the front of the zip drive.
Three ways of removing a stuck (jammed) ZIP disk
The first thing to try. Shut down your computer - do not restart but actually power down by selecting Shut Down from the Special menu. If the computer is frozen try pressing and holding the Power button for 5 seconds and if that fails pull out the power cord. Wait a while before plugging it back! The reason behind it is that when you restart you do not cut the power to the computer's components including the ZIP drive. You need to cut the power off to the ZIP drive in order for it to reset itself. Normally, the ZIP will be ejected if you start up your computer from a power off state. This, by the way, works on Macs and PCs.
If this did not work, restart again and press and hold the mouse button right after the startup chime. Keep holding it. It should eventually force both the ZIP and CD drives to eject. This only works on Macs.
The last method is to find a tiny hole in the front of the ZIP drive and insert a straightened paper clip until you feel spring-like resistance. Push a bit harder and you may be able to force the disk to eject. This is also a universal solution.
Try the first two methods first. Then, if you're not comfortable with putting a paper clip inside your computer, email us for help. Please, do try the first two methods, however, first. They work 99% of the time!
If your zip drive is making loud, rapid clicking noises it may be damaged!

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